You may cancel your order within 24hours of placing with Wag N' Walk Boutique.
If you wish to return an order, you will need to return any items within 10 working days at your own cost for return or exchange as required. Pre loved items are non returnable. It is important that you obtain proof of posting as we cannot be held responsible for packages lost on return to us. If any goods are returned to us they must be unused, in their original packaging and in full re-saleable condition.
Payments for any returned items will be refunded within 14 working days, alternatively, we will exchange or offer a credit. We are not able to refund any gift wrapping charges.
Any items should be returned to the following address:
Wag N' Walk Boutique, 3 Thresher Close, Shefford, Bedfordshire, SG17 5GH.
Please ensure that any items returned include a copy of the dispatch note and the reason for their return and are packed appropriately. We are not liable for damage or loss of goods during transit so we do advise that you insure any goods being returned to us.